Gigi Gorgeous: How to Stay Grounded When Social Media Is Your Full-Time Job

Staying grounded in social media is a constant challenge. There’s so much happening online, which means there are countless ways to lose yourself in the madness. You might cross paths with bullies, fall victim to the comparison trap or struggle to log off. Working on social media (professionally) takes everything up a notch. You can […]

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What Makes Good Customer Service?

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service Entrepreneurs and business leaders naturally respond with attempts to improve performance. Yet these initiatives are often top-down

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How a Simple Morning Routine Helped Me Heal from PTSD and Grief

“If there is no struggle, there is no progress.” ~Frederick Douglass In an eighteen-month window, I had a landslide of firsts that I would not wish on my worst enemy. I ended my first long-term relationship with someone I deeply cared for but did not love. She had borderline personality disorder, and I was not

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