Motivational

Motivational

Grant Cardone: Embracing the Learned Habits of Successful Entrepreneurs

Are you ready for entrepreneurship? Even if you think you know the answer, there are ways to be 100% certain. You can either dive headfirst into a new business and see what happens, or you can learn the traits of successful entrepreneurs. The second option will save you time, money and misplaced energy. Once and

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A Manager’s Guide to Dismantling a Fear-Based Company Culture from the Inside Out

If you’re someone who works in a fear-based environment, you know the symptoms. Maybe your office has an anonymous suggestion box or 1-800 number for gathering feedback. You might witness high turnover, “in” and “out” groups, and even childish grudge-holding from senior leaders. The tense, anxious feeling in the air is almost palpable—it’s clear your

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

You need to improve your customer service. And not necessarily because you are doing something wrong. But because demand for improvement is ever-increasing. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service

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